Yes. We connect with supported POS systems, ordering platforms, delivery direct dispatchers, and payments device families (such as EPX, Pine Labs, Keptu, and UniPay) to keep operations unified.
FULFILMENT & DISPATCHEvery delivery,
Every delivery,
from the order screen.
Your own riders or DoorDash Drive couriers — dispatched, tracked, and reconciled in the same place you took the order.
RIDER TRACKING
Your own drivers & DoorDash Drive
Assign deliveries to house drivers with live tracking maps, or hand off orders to DoorDash Drive couriers with instant rate quotes and live tracking.
- Address directory: Address autocomplete captures verified delivery locations.
- Reconciled delivery fees: Delivery fees and status update on Z-close reports.
PEOPLE BEHIND THE PLATFORM
Support that understands restaurant pressure.
From setup and staff training to day-to-day questions, RidgePOS combines responsive technical support with strategic onboarding guidance.
Our support agents can see and operate your till screen live, but only after you press Accept. A security banner remains visible for the entire 15-minute session, keeping you in complete control.
24/7Support
coverage
coverage
10+Years POS
experience
experience
LiveScreen
assistance
assistance
Expert Onboarding
Smooth setup, store data migrations, and staff training for a confident start.
24/7 Live Assistance
Real human support agents available 24/7/365 to handle POS setup and restaurant rush pressures.
Secure Remote Access
Live screen assistance with a secure accept banner. You remain in complete control.
Proactive Monitoring
Continuous system health checks and secure automatic syncs to keep operations healthy.
FREQUENTLY ASKED QUESTIONS
Everything you need to move forward.
Have another question? Speak directly with our restaurant technology team.
Talk to our teamRidgePoS is built to run locally on your shop's own PC. If the internet goes down, you keep selling and closing checks in cash or card. Online orders are queued safely and synced once the connection returns.
Absolutely. Start with the core register and payments, then add kitchen display screens, visual table layouts, delivery mapping, or online order webhooks as your business grows.
Yes. A single web console runs the whole estate. You can manage licensing, menu overrides, roles, and view consolidated daily Z-reports across every counter and shop.
RidgePoS provides onboarding guides, menu import support, and secure live remote screen sharing (active only after you click Accept) to resolve any queries quickly.